Project Overview
Cubet partnered with a leading facilities management company in the UK to overhaul and modernize its legacy digital systems. The organisation, known for delivering specialised on-site services, faced mounting challenges in maintaining operational efficiency as its systems struggled to keep pace with growing complexity. Their existing administrative portal and mobile application had become slow, difficult to scale, and increasingly prone to performance bottlenecks.
To address these hurdles, Cubet delivered a future-ready, cloud-enabled platform that improved speed, scalability, and operational automation. The solution not only resolved immediate technical bottlenecks but also introduced advanced real-time tracking, seamless reporting, and workflow automation—positioning the client for sustained growth in a highly competitive industry.
Industry
Technology / Field Services
Client
A UK-based facilities management company providing a wide range of specialised on-site services. The client’s business relies heavily on precision, live data capture, and seamless coordination between field operators and management teams, making system reliability and scalability absolutely critical.
Challenges Addressed
The company faced several pressing challenges that were limiting its operational efficiency and scalability:
- Legacy Limitations: Outdated frameworks and a fragile codebase hindered the platform’s ability to evolve.
- Performance Bottlenecks: The system often slowed down under heavy workloads, resulting in delays in reporting and communication.
- Scalability Issues: As the client expanded, the existing setup was unable to handle large-scale data processing or higher user traffic without downtime.
- Lack of Automation: Manual syncing and reporting created inefficiencies and wasted valuable time.
- Limited Real-Time Tracking: Monitoring field staff was cumbersome, with no reliable mechanism for live location insights or timely notifications.
Together, these issues meant that the client’s technology was holding back operations, creating risk, and preventing them from scaling effectively.
Collaboration in Action
Cubet designed and executed a comprehensive digital transformation strategy covering both the administrative portal and the mobile application. The engagement was rooted in two core objectives: system modernisation and operational innovation.
- The codebase was upgraded to the latest stable frameworks and secure package versions, ensuring long-term maintainability and security.
- The platform was re-architected on AWS cloud infrastructure, with dedicated EC2 servers for APIs, data synchronisation, real-time communication, and web access, ensuring greater resilience and scalability.
- AWS SQS queues were integrated to handle heavy data flows, enabling seamless notification delivery and uninterrupted performance even during peak usage.
- On the mobile side, the Flutter-powered application was enhanced with offline support, background location tracking, geofencing, and Firebase push notifications, allowing field staff to stay connected and accountable, regardless of connectivity challenges.
This collaborative approach ensured that every layer of the system—from the backend to the mobile user experience—was optimised for speed, reliability, and future scalability.
Technologies Deployed
- Backend & APIs: PHP, MySQL, AWS Lambda
- Cloud & Infrastructure: AWS EC2, AWS S3, AWS SES, AWS SQS, DynamoDB
- Mobile: Flutter, Dart, Provider, Firebase, SQLite
Innovative Features
The modernised platform introduced a set of high-impact features designed to eliminate inefficiencies and provide tangible value to both management and field operators:
- Automated File Syncing: Direct integration with SharePoint allowed files to sync automatically with the mobile app, removing the need for manual updates.
- Dynamic Form Builder: Administrators could now create and deploy customised forms instantly across the mobile application, eliminating dependency on third-party tools.
- Robust Reporting System: A built-in reporting engine empowered managers to generate detailed, accurate reports quickly and reliably.
- Real-Time Map View: A live map, integrated with geofencing, allowed precise tracking of field staff, ensuring accurate data capture and accountability.
- Offline Mode: Operators could continue performing critical tasks without internet connectivity, with all updates syncing seamlessly once online again.
- Push Notifications: Field teams received real-time updates, ensuring they remained aligned with operational priorities.
Value Delivered
The transformation delivered measurable improvements across multiple dimensions of the client’s business:
- Performance Gains: Reduced latency in data processing and real-time communication significantly enhanced day-to-day workflows.
- Scalability: The new cloud-first architecture, with dedicated servers and AWS queues, ensured the system could handle higher volumes of data and users without service degradation.
- Operational Efficiency: Automation of file syncing, reporting, and form creation reduced manual effort, freeing staff to focus on higher-value tasks.
- Field Accountability: Real-time maps, geofencing, and background tracking improved visibility, leading to greater accuracy and trust in field operations.
- Cost Efficiency: By upgrading to secure frameworks and leveraging AWS services, long-term maintenance costs and downtime risks were drastically reduced.
User Feedback
Managers reported significant time savings through instant reporting and automated syncing, which eliminated delays and reduced manual workload. Field staff highlighted the convenience of offline functionality and real-time notifications, which enabled them to remain productive and responsive even in challenging on-site conditions.
Conclusion
Through its partnership with Cubet, the client successfully transitioned from a legacy-bound platform to a modern, cloud-first, AI-ready digital ecosystem. The enhanced architecture and mobile capabilities not only improved operational efficiency but also provided the scalability and security required for future growth.
Impact Made
The modernised platform has become a cornerstone of the client’s operations. With improved speed, reliability, and automation, the client is now positioned to expand services without technology acting as a barrier. This transformation has delivered both immediate operational improvements and a long-term foundation for data-driven growth.