What we do/Product Support and Maintenance

Product Support and Maintenance

Keep your product performing at its best with our comprehensive support and maintenance services.

Product support and maintenance are crucial for keeping your solutions running smoothly, secure, and up-to-date. By addressing issues promptly and implementing necessary updates, these services help protect your investment, ensuring consistent performance and reliability, which are vital for sustaining your business's long-term success.Product support and maintenance are crucial for keeping your solutions running smoothly, secure, and up-to-date. By addressing issues promptly and implementing necessary updates, these services help protect your investment, ensuring consistent performance and reliability, which are vital for sustaining your business's long-term success.

Construction Workflow Automation

Built a platform to digitise, streamline, and automate end-to-end construction management workflows.

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Modern Lease Intelligence

Rebuilt legacy lease‑audit system with Laravel, Vue.js, AWS—scalable, efficient, integration-ready.

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Secure Immigration Gateway

Deployed secure, scalable immigration portal ensuring faster processing, transparency, and data integrity throughout.

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Our Product Support and Maintenance solutions cover everything from troubleshooting and performance testing to updates and enhancements. We prioritize your product’s reliability and efficiency, aiming to resolve issues promptly and keep it performing optimally.

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Product Support
We provide essential Product Support to handle technical issues and performance concerns. Our team is equipped to address and resolve problems efficiently, ensuring your product operates smoothly. With a focus on responsiveness and detailed communication, we strive to maintain your product’s functionality and user satisfaction, delivering prompt solutions and necessary adjustments.
24/7 Application Monitoring
Our 24/7 Application Monitoring services guarantee constant oversight of your product’s performance. We track and analyze system behavior around the clock to detect and address issues before they affect your operations. Our dedicated monitoring team ensures uninterrupted service and immediate response to any anomalies, maintaining consistent application performance and reliability.
Security Upgrades and Compliance
We manage your product’s security with regular upgrades and compliance checks address vulnerabilities, implement necessary patches, and ensure conformity to security standards. Our comprehensive approach includes detailed security assessments and updates, protecting your product from emerging threats and ensuring it meets all relevant compliance requirements.
Quality Assurance and Testing
Our Quality Assurance and Testing services focus on verifying your product’s functionality and stability. We conduct extensive tests to evaluate performance, identify defects, and ensure reliability. Regular quality checks and performance assessments help maintain high standards, delivering a product that meets your expectations and functions as intended.

Partnered with us :

Behind the System Stability

Modern Cloud Platform for Lease Auditing

Transformed legacy system using Laravel, Vue.js, AWS—scalable, efficient, audit-ready solution.

Laravel Migration Ensures Scalable School Management Platform

Seamlessly migrated legacy PHP system to Laravel—minimal downtime, boosted performance, future‑ready architecture.

Faster Issue Resolution Times

Reduction in Security Risks

Fewer Post-Deployment Errors

Reliability at Enterprise Scale

We ensure product stability, security, and performance through continuous monitoring, proactive support, and compliance.

Reliability at Enterprise Scale

We ensure product stability, security, and performance through continuous monitoring, proactive support, and compliance.

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WHY CHOOSE US?

Always-On Incident Response
Support Beyond Standard SLAs
Legacy and Modern Stack Coverage
Proactive Security and Compliance
Integrated QA with Every Update
Transparent Reporting and Monitoring

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Partnered with us :

Results & strategies from projects that drove success

Every challenge taught us something. Every solution made a difference. Explore case studies and white papers that capture the results we've achieved together with our clients.

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AI-Assisted Clinical Triage Using Document-Centric Intelligence

Cubet’s document-centric AI platform enhanced clinical triage by turning scattered reports into clear, structured insights—supporting faster decisions without replacing human judgment.

AI Consulting

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Automating Clinical Consultation Summaries Inside the EMR

Learn how a healthcare provider reduced clinician workload and improved EMR accuracy by using AI and NLP to automate clinical consultation summaries—without changing existing workflows.

AI Consulting

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Automating Post-Discharge Patient Follow-Up Using Real-Time Voice AI

A real-time voice AI solution built using Whizz helped a hospital automate post-discharge follow-ups, reduce manual workload, improve patient recovery tracking, and maintain care consistency—without disrupting existing clinical workflows.

AI Consulting

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Android Standalone Battery & Network Performance Measurement App

Cubet developed an Android application that automates battery and network performance testing using real-world activity simulations. The modular framework ensures high precision, deep power optimisation, and repeatable results across Android versions—transforming manual telecom testing into a fully autonomous process.

Mobile Application Development

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The Experience we create with Technology is Everything!

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Case Studies

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FAQ

We offer 24/7 support with defined SLAs. Most critical issues are acknowledged within minutes and resolved promptly based on impact severity.

No. We support both Cubet-built and third-party applications, including legacy systems, provided we complete a technical assessment first.

We monitor uptime, performance, server health, error logs, and user activity to detect and respond to issues in real time.

We perform security audits regularly and apply patches as soon as vulnerabilities are identified, based on the latest standards and regulatory needs.

We conduct regression, performance, and functional testing with every update to ensure nothing breaks and quality remains consistent.

Get in touch

Drop us your requirements, and we’ll come back with a clear plan on how we can support you.

“Choosing Cubet was the turning point in our project.”

Tech lead, Jendamark

"Working with Cubet felt like adding an extension to our core team."

CTO, SNO

"They understood our goals better than we did."

CEO, Trust Cyprus

“Choosing Cubet was the turning point in our project.”

Tech lead, Jendamark

"Working with Cubet felt like adding an extension to our core team."

CTO, SNO

"They understood our goals better than we did."

CEO, Trust Cyprus

Hear from our clients about their experience!

Testimonials & Success Stories

A Decade of Dependability

Over 10 years with Cubet, we’ve seen consistent dedication, adaptability, and a can-do attitude. Their creativity and problem-solving approach have significantly boosted our agility and operational efficiency, making them an invaluable extension of our team.

John Stuart, CEO-Fuell

Testimonials & Success Stories

Skilled and Solution-Oriented

Cubet consistently delivers high-quality work and exceeds expectations. Building a remote vision control system for robotics is complex, but their team brought the right skills, patience, and drive—making the implementation process smooth and successful.

Tommy Jonsson, CTO, ByteMotion

Testimonials & Success Stories

Agile, Insightful, Cost-Conscious

Cubet is our trusted partner, providing fast agile development and ongoing support for our BMJ platforms. They understand our needs and improve them with best practices. As a non-profit, we value the cost efficiency without sacrificing quality

Ruth Staunton , Head-Corporate Marketing, BMJ

Testimonials & Success Stories

Consistent, Timely, Innovative

We’ve partnered with Cubet for years on a Medical EMR project. Their project management is consistently excellent, always meeting deadlines. Their developers actively look for innovative ways to improve our designs, adding real value to the collaboration.

Dr Hassan Shafeeq, CEO, BloomEMR

Testimonials & Success Stories

Well-Orchestrated Collaboration

Cubet played a key role in building our mobile apps in 2020. What stood out was their tight coordination every phase, from planning to delivery, felt smooth, collaborative, and well-managed across months of focused teamwork.

Lyric Jain, CEO, Logically

Testimonials & Success Stories

Trusted Growth Partner

My partnership with Cubet began six years ago and has steadily flourished. Collaborating with them on both personal product development and client projects has been a smooth experience, marked by professionalism, consistency, and shared success.

Anik Devaughan, CEO, Ozone

Testimonials & Success Stories

Reliable Technology Partnership

Cubet has been a reliable technology partner for Odin Education. Their proactive approach, technical expertise, and commitment to delivering quality solutions have played a key role in supporting our mission to transform education through technology