The Key Role of a Business Analyst in IT Outsourcing

  • Cubettech
  • Web App Development
  • 8 years ago
The Key Role of a Business Analyst in IT Outsourcing

Image of Business Analyst and Outsourcing Flow

Who is a Business Analyst?

A business analysis is a professional who analyses and studies an organization’s business domains, accessing the different business models, approaches and thereby laying down the system as a document with insights to the business process for integrating the system with technology. Identifying and understanding of the needs and demands of a business is the basic key function of a Business Analyst. The presence and active involvement of a Business Analyst has proved to be vital in successful project acquisitioning, development and completion. The role of a business analyst has evolved over time and now they are an imperative part of every successful organization where technology is an essential part of operations.

How Business Analyst plays a key role in IT outsourcing business?

In IT projects, the quality of an IT ecosystem largely depends on the procurement model that a company adopts whether it’s regarding business or administrative process. It is the Business Analyst who needs to make sure the model is efficient and effective, the model must cover all the important elements of the business process and at the same time it must skip the ones with the least importance thereby making the model smart. It is the Business analyst who will be responsible for planning, implementing and successfully executing such a model.

Responsibilities of a Business Analyst in IT outsourcing business.

Clarity on requirements and expectation lessens a lot many of the problems that can pop up in traditional outsourcing mechanisms.  It is very important to understand the expectations at the client’s side for an outsourcing arrangement to succeed. The job of a Business Analyst is first to understand and acquire the requirements of the client regarding the proposed IT project, and from then to develop a convincing model by documenting the requirements in an organized manner understanding the loopholes and suggesting ways to improve the efficiency of the process. In the documentation prepared by the Business Analyst, there will be a detailed list of client requirements laid down in such detail that they can be passed on to the Project Manager for implementing  them as per the desired standards and expectations.

The responsibilities of a Business Analyst can be summarized with these pointers:

  •  Defining the scope of the project
  •  Gathering project requirements
  •  Translating requirements to the team
  •  Performing acceptance testing
  •  Communications with the client  

Impact of Business Analyst in Outsourcing Business.

In the world IT business, Outsourcing is widely used and the use of outsourcing will continue to rise in the future. Rather than building systems in-house, many organizations opt for outsourcing their software development tasks to take the advantage of skill sets that they do not have in-house or to expand  their staffing capacity or to save money or time. In these scenarios, the outsourcing company will be expecting their partnering company to work as an extension of their own team maintaining their own standards and qualities. Often, the strategic role of a Business Analyst plays the key role here, it is how efficient the Business Analysis team operates that determines the success of the outsourcing mechanism.  The Business Analyst acts as a bridge between the Outsourcing client and the service provider, interpreting the client’s requirements to the development team and enabling a smooth functioning of the system

Businesses Anlaysis Approach to Business Requirements

Let’s examine how a Business Analyst can make a difference in the outsourcing mechanism:

  • Efficient utilization of client’s time and money is the biggest impact of a professional Business Analyst doing his job in order.
  • Managing the entire solution requirements life cycle from understanding the business need to ensure that the delivered solution meets business needs and adds business value.
  • Projects frequently experience difficulties not from lack of technical expertise but because of a failure to gather, understand, analyse and manage business requirements, and convert them into realistic achievable solution specifications. A Business Analyst can solve this problem.
  • Business Analyst can focus on adding value to the business
  • Can translate business needs and objectives into system requirements that helps in designing and developing high quality business solutions.

The impact of a Business Analyst is more significant while managing outsourced projects than on internal projects. In in-house projects, there will be a close collaboration between the resources which can’t happen in the same way with outsourced development. In outsourced project development, the outsourcing company largely has to depend on someone who needs to take up the responsibility of running the project as per the desired standards and the Business Analyst here needs to play a role where he bridges the gap between the two organizations.  

Considering the nature and demands of the role, Business Analysts will have to collaborate and work with a wide range of critical IT business systems making the overall process seamless, transparent and efficient. This generation Business Analysis professional is a bridge and diplomat who balances the inconsistent supply of IT resources and demands of the business. Business Analyst’s will play a major role in the Outsourcing Business in the times to come.

Communicate, Facilitate and analyse:- the key mantras any successful Business Analyst should preach.

Business Analysis Team @ Cubet:

At Cubet, we maintain an elite team of Business Analysis professionals who take the utmost care and effort for each of our projects, whether it is a fixed price project or a DTM project. Every project enquiries at Cubet goes through the hands of a Business Analyst who does a thorough analysis of the project/business requirements, thereby collecting the substantial information for BA and Project Management team for the pre-project planning. The service of the Business Analyst will be available throughout the course of the project development and delivery, ensuring optimum standard deliverables.

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